The Camden chronicle. (Camden, S.C.) 1888-1981, April 18, 1930, Image 5
I The Facts About the Foreign-Owned
Chain Store Merchandizing Methods
only way we can win a battle is to understand and anticipate our enemy?the only way we can
successfully meet competition in trade is to study and thoroughly underhand the methods employed
our- competitors. And, it goes without saying, that the more complete is our information, the
better is our chance of success. ? ,
\
1. Operation
12. Maintenance
3. Baits
I * , 1
J ' *
4. Nationally Advertised Goods
\ r*i - sr
5. Own Brands
6. Long Profit Articles
7. Short Profit Items
1 *?4., ...
, v
There are other devices employed by chain stores which are very subtle?very profitable to them?extremely hard Ifl
for the independent merchant to combat?and, not to be recommended to the merchant who has a sense of good ethics. II
However, every merchant and consumer should have full and complete knowledge as to these doubtful practices; and lj |
it is the purpose here to discuss some of theim' I
4 $ ' 1 1 I 1
At a banquet held at the Waldorf-Astoria recently by the National Association of Manufacturers, a Mr. William J. II
Baxter was invited to present the chain store arguments, and ' his speech was accurately recorded^?it has proved not alone II
interesting, but of the greatest value, because of the official position held by the speaker. j
Mr. Baxter went on to give some truly remarkable official information about chain store methods; and to avoid II
error, he is quoted as follows: "Another factor that we cannot afford to overlook is the fact that the character of the II
American family has changed from 1890 to 1905. That is, prior to that time, the great majority* bf people or families in II
the country were of English-speaking descent. From 1905 to 1920 we had a tremendous amount of immigration. II
"Now 1 don't think that if we had to-day in this country people to the amount of 90 per cent of English descent that II
we would ever have had chain stores to the extent we have. One has only to pass through any department store to see II
that the average American today, is pot as intelligent as the American of 10, 20 or 30 years ago."
This remarable statement, while possibly true, is of the greatest importance; because based on the present day lack I
of intelligence of the consumer, these gr?at merchandising organizations arq building their business?not legitimately, I
through added precautions to protect the less intelligent buyer, but, rather, by taking advantage of his lack of intelli- II
gence to trick him?and just how this is being done is again officially explained by Mr. Baxter;
"The most important thing is what we call the appeal to the eye. The chain store believes that its first duty is to II
get the consumer into the store, and to do that you have to use modern art to the limit in the exterior and interior of the II
store." , *
"To me there isn't any question as to the advisability of any retail store if it can sell soirte nationally advertised line II
at cost to get the crowd. ... A consumer will go to a grocery store, and she is willing to pay 55 cents for steak, whereas II
it might be sold for 52 or 50 cents elsewhere, if she at the same time, can purchase Campbell's Soup, or some n other I
package goods at cost Scientific retailing means studying the blind articles in the store and selling them at full II
prices. But what we call open articles, the ones the consumer can go from store to store to compare, selling them at low II
prices." N
Here we have it straight at last?for_Mr. Baxter states that, due to the lack of intelligence of the consumer, the H
chain is able, and, as a matter of fact, does deliberately pursue the policy of charging from 15 to 20 cents more for an II
average size steak than its legitimate market price, and then counts on being able to get away with it by tricking their I
unintelligent customer into the belief that the price is low, through offering her a 2 or 3 cent cut on a trade-marked II
. article, the price of which she is familiar with because it is nationally advertised. II
In other words he states frankly that the chain store is based on trickery?get all the traffic will bear on "blind ar- II
tides"?things the consumer has no knowledge of?then, to create the impression that they ajre philanthropists and pub- II
lie benefactors, by breaking down the costly good will and honesty established value of standard, nationally known ar- II
tides, of which the consumer has complete knowledge. ' H
In answer to questions asking how he could justify the use of nationally known brands in order to gain the custo- II
mers confidence, and then to betray that confidence by the substitution of private brands, he stated in part as follows: I
"We make goods under our own brands. If nationally advertised brands are sold at uniform prices, in self protection the II
prices of our own brands must go up." * ; j
Think? These conditions may or may not be operating in Camden. It is to your advantage, as well as the inde- I
pendent business houses to considerV what you are getting and what you are paying for merchandise. The hokne-owned II
stores are your neighbors. They have a vital interest in you and your town! H
I TRADE WITH CAMDEN-OWNED STORES 1
I . | - * - 11 J-L I i I * 8 ? ' ?
II Redfearn Motor Company
II FORD PRODUCTS
|| TELEPHONE 140
' I
U L. Lomansky
U SHOES AND REPAIRING
11 TELEPHONE 313 j
l}{ * 1 , j
I Hirsch Bros. & Company
| CAMDEN'S LEADING DEPARTMENT
I STORE
I TELEPHONE 6
| McLeod-Rush Co.
I FANCY GROCERIES AND MARKET
I Good Thing* To Bat. tertlcM 4ft* Prices Rifht
I 44 TELEPHONES 26
I Carolina Motor Company
ji WE MAKE, SPEND AND KEEP OUR
I MONEY IN CAMDEN
Williams Insurance Agency j
GENERAL INSURANCE
TELEPHONE 62 '
Wolfe-Eichel Co.
DRY GOODS?CLOTHING?SHOES
LADIES' READY-TO-WEAR
Burns & Barrett
HARDWARE & SPORTING GOODS 1 '
- TELEPHONE 94 ??
?
The Leader
DRY GOODS-rCLOTHING
SHOES j
W./G. Wilson
PRICE?QUALITY?SERVICE
WE LIVE, BUY AND SELL IN CAMDEN
sa TP
McCaskill & Lollis
YOUR GROCER FOR YEARS
SERVICE ARP qUAUTJC ALWAYS
R. S. Williams
staple and fancy groceries
phone 47 we deliver
Canufen Furniture Company
the home of honest, values
telephone 1s6
John M, Villepigue & Co.
telephone 14
Electrik Maid Bake Shop
specializing in kream krust bread
cakes and fles
*
Rhame Brothers
teleph6ne 92
Miss M. E. Gerald
exclusive miunery shop
. . -S-fr r ^ v
Lang's Grocery
FRESH FRUITS AND VEGETABLES
OUR MOTTO) '^HJALITY FIRST"
south s
SHELL PRODUCTS '' ' |j
WHOLESALE?RETAIL H
TELEPHONE 70 |f
B. W. Marshall 1
I. DRYGOODS?GROCERIES?MEATS I]
PHONE 364-W j|
A. Sheheen II
I * fill
I . GROCERIES?Wholesale and Retail i!
I TELEPHONE 323-W ;
I DesChamps, Inc. II
| Dry Cleaning for Particular People jj
! OUR SERVICE WILL PLEASE YOU j
1403 DeKALB STREET PHONE 567 II
Schlosburg's Stores n
Schlosburg's 5-10-25c Stores H
OFFICE TELEPHONE 295