Clinton Mills clothmaker. [volume] ([Clinton, South Carolina]) 1984-198?, May 15, 1979, Image 11
Page 11
Voice Of Clinton Mills
Answering 1,000 Times A Day
To the almost 1,000 persons calling into
Clinton Mills daily, Doris Tumblin, recep
tionist for the past 17 years, is a readily
identifiable voice of the company.
There are times when Doris is actually
talking to 7 to 9 people at a time as the
control panel of her dimension 400
telephone system signal the massive
amount of traffic conducted daily.
“Many are connected right to the party
they are calling, others are held to await
location of the person, forwarding of the
call, or the line to be freed.”
“Every call coming in to the main of
fice, training center, personnel depart
ment and the four plants must come
through here. At the rate of about 125
calls an hour,” added Doris, “as she con
tinued to press dialing buttons at a rapid
pace.”
“It’s just a lot of excitement,” she ad
ded, “but it takes 100% concentration to
keep up with who is on which line and the
party they are seeking to reach.”
“Channeling calls through 125 exten
sions, arranging conference calls, call
forwarding, etc. requires a complex
system—yet we handle it efficiently,” she
added.
“A few years ago, we had just four
plants. Now, there are ten, and I handle
quite a bit of telephone traffic between
the out of town operations.”
Beside the telephone, Doris is in charge
of making reservations for numerous ex
ecutives travelling througout the country,
making motel and hotel room reserva
tions engaging rental cars and preparing
itineraries for those needing them.
Visitors, sales people, technical
representatives are also greeted by Doris
as they await the person they are tran
sacting business with in the plants.
As an additional duty, Doris relays
messages to freight lines as to the plant
location for fabric to be shipped.
Doris Tumblin
Billy Abercrombie
Clinton Service Station
m
People Make
A Company
Eric Clayton, No. 1 Weaving
Willie Bluford, Maintenance