The clothmaker. [volume] (Clinton, South Carolina) 1952-1984, June 21, 1992, Image 4
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New Information Centers At Chatham
Blanket Sales Force
All departments at Chatham are seeing old bulletin boards being replaced with new
information centers like the one being observed by Barbara Childress (Spinning) and
Daniel Davis (Carding). These wooden framed peg boards and wooden glass front
cabinets now give Associates Company and department updates at a glance. The peg
boards exhibit daily and weekly quality figures including Company and departmental
charts. Weekly inventories, efficiency records, and job postings are displayed here.
The glass front wooden cabinets contain Company quality and safety policies, Com
pany operating philosophies, accident records, holiday and vacation schedules, and
Company memos. The section labeled “PERSONALS” is reserved for such items
as thank you notes submitted by Associates to supervision. Information centers have
been useful tools to help our Associates to stay well informed about business at Chatham.
Chatham’s Safety Seven
On April 6, 1992, a Safety Team consisting of seven
Associates from the Engineering and Technical Depart
ment was formed to help improve safety. Ab Brown,
Director of Engineering is responsible for seeing that
the team has the necessary resources to operate. The
team will be working all over the Company from lists
generated by Safety inspections, departmental manage
ment, and production Associates. The Safety Team will
also be on the alert for any additional opportunities to
improve safety. Teamwork of this kind allows safety prob
lems to be addressed and corrected without direct
supervision.
Every morning the team meets to discuss the previous day’s problems and to plan
their course of action for the new day. These Associates are working well together
as a self-managed team. At the conclusion of their first three days, they had successfully
resolved thirty-eight items on their list. They enjoy attacking a problem as a team
using their different skills and seeing that task completed.
Their efforts have made a tremendous contribution to the work life and safety of
all Associates. They deserve our appreciation.
Safety is not just the responsibility of this team. It is the personal responsibility
of every Chatham Associate. Should you see a safety violation, it is your obligation
to make it known. If you have a safety OFI, please direct it to your manager. Also,
feel free to discuss any safety violation with a safety team member or with Ab Brown.
Ab Brown
Director of Engineering
On April 10 and 11 the Chatham Blanket Sales Force met here for their annual sales
meeting. On Sunday, April 12, they left for New York to attend the April market week
where they will be meeting with our customers to introduce our new products for
the coming year. The members of the Blanket Sales Force pictured above are Jim
Phillips, Jim Howell, Bill Roth, Brian Richards, Bruce Wyllys, Alan Kennedy (Na
tional Sales Manager), Mike Radesky, Millie Krueger, Jim Connolly, Terry O’Con
nor, Bill Butler, and Joseph Del Castillo.
OFI Gives Each Associate a Voice
In Problem Solving
The OFI, Opportunity For Improvement, is a new program giving Chatham associates
direct access to management. This is not a suggestion system. Any associate wishing
to give a statement of a problem on his job relating to safety, quality, cost, delivery,
service, or machine efficiency, is encouraged to complete an OFI form. The OFI forms
are prominently located in every Department. The associate is not required to offer
solutions to problems unless (s)he wishes to do so. After completing the OFI, an
associate turns the form in to his supervisor. The supervisor signs it and forwards
the OFI to the manager who would be responsible to take action on this problem.
The responsible manager maps out a course of action. This response is then reviewed
with the submitting associate.
Supervisors must respond to the OFI requests within 24 hours of their submission.
Associates will be given a personal review within 72 hours.
This new feedback system is working for Chatham associates. Those who have us
ed the system seem to agree that this has been a positive move for the Company. Some
associates who have seen the system in action* were willing to share how the system
has worked for them.
Chatham Safety Team Members — Front Row: Mike White, James Gentry, David Bur-
chette. Back Row: Phillip Vanhoy, Tony Bauguess, Timmy Ladd, Wayne Gentry.
1991 Safety Certificates Awarded
One hundred fifty-one associates received safety certificates of merit for service
without a lost time accident for the year of 1991. Those awarded certificates are listed
below.
40 YEARS (1951) — Wavely M. Hunt, Shipping; Frank J. Wilborn, Shipping; Lorene
Mendenhall, Binding; and Denver R. Ledbetter, Garnett.