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2 New Associate Orientation New Signs In recent weeks, Associates began noticing the Clinton identifier appear ing on plant signs, as the Company replaced those bearing the familiar CM which had previously served as the Company’s logo. The signs, most with blue back grounds with contrasting aluminum let tering, bear the Clinton identifier which is also appearing in newspaper and trade publication ads, letterheads, and other visual forms. Clinton in its stylized form serves as an umbrella name for Clinton Mills, Inc. and Clinton Mills Sales Company. In this capacity, Clinton is the corporate identifier. Secondly, the name functions as the iden tifying symbol for the products produced by the Companies under the Clinton umbrella. ■ Clinton Mills Does More Than “Talk” About The Importance Of Education In recent weeks Clinton people have been out in the community working as volunteers and doing their part as evidence of the company’s long held commitment to education and community involvement. Education, like the weather, is a topic that everybody talks about and nowadays more than ever before — but very few people do anything about. Clinton people are different, they get out, participate and make a contribution. Paul Fallaw, Management Information Systems, contributes his Wednesday lunch hour weekly to teach computer technology to students at Martha Dendy Middle School. Focusing on computer operation, programming, problem solving, Fallaw is able to share his expertise with an average of five students each Wednesday. He says he hopes “to broaden each student’s creative abilities through the use of computer technology.” Clinton’s Quality First Director, George M. Grant, presented a Total Quality Manage ment overview to some sixty economics students at Presbyterian College. Grant shared Clinton’s Quality First Mission Statement with the students and detailed its meaning and purpose. TQM (Total Quality Management) is the most popular abbreviation since TGIF. TQM is an umbrella term for the Quality programs that have spread through U.S. business in the past dozen years. Nation’s Business (May ’92) called TQM “critical to survival.” George Grant’s presentation gave these P.C. students a unique opportuni ty to get a real life view of TQM in action. James Buchanan, Human Resources Director and Mack Parsons, Communications Manager, represented Clinton Mills during Career Day at Laurens District 56 High School this Spring. Information on the company was shared with students attending the Career Day function which included plant operation and products produced as well as Clinton’s expectations from potential Associates and the opportunities for careers. Clinton Mills and the Laurens County Literacy Association work as partners in pro viding educational opportunities for those who need help with such basic skills as reading, writing and math. As evidence of that partnership, Clinton sponsored a spelling team in the annual Laurens County Literacy Association Spelling Bee. Participants from Clinton in the ’92 event were Mack Parsons, Bluford Vaughan and Bill Hill, with Kim Bridges serving as alternate speller. James Buchanan, Human Resources Director, Bill Hill represent Clinton in the ’92 presents the Clinton Mills story at Laurens District Laurens County Literacy Association 56 High School’s Career Day. Annual Spelling Bee. Paul Fallaw, Management In formation Systems, shares his lunch hour and computer ex pertise each Wednesday with Martha Dendy Middle School students. Bailey Plant Human Resource Manager Sonny King, center, ex plains Associate benefits, policies,' and the Company’s expectation of new Associates in one of three Associate orientation sessions. The classroom instruction is conducted each week in the education center and gives new Associates a com plete understanding of their job, the Company, and the rules they are expected to observe. Included is an explanation of group insurance benefits, retirement plan, safety, hours of work, pay policy, procedures and regulations, and other benefits. Clinton Mills Basketball Team Wins Trophy William Mims holds the Consolation Trophy which the Clin ton Mills basketball team won in the ’92 Southern Textile Basket ball Tournament. Winning five out of six, Clinton’s team lost the tournament 67-43 to Westinghouse. Team members include: Olan Robinson, Kenyon Robinson, Willard Hester and Thomas Gary, all of Lydia Weave along with George McMorris, Tony Mobley and Steve Coleman from No. 2 Weave, as well as William Mims, Lydia Maintenance, pictured here. Gary D. Smith Joins Clinton Gary D. Smith has joined Clinton Plant No. 1 as Superintendent of Carding and Spinning. Smith, a native of Cherokee, North Carolina, is a graduate of Clemson University and was previously associated with Milliken and Company. t James Williams Promoted James Williams has been promoted from first shift Winder Technician to Assistant Spinning Superintendent third shift, according to Baily Plant Manager Joe Aiton. James succeeds Ken Oles who transferred to the first shift. Quality First In Geneva The Quality First effort in Geneva is maturing into its second stage of development. In the first stage teams were formed to solve specific problems. This is the way most companies begin, but Total Quality Management (TQM) involves much more — the identification of systems and processes and the continuous development and improve ment of these systems and processes. Beginning the second stage, the Geneva Steering Committee has charged each depart ment manager to identify, study and improve all of the systems and processes in their respective departments emphasizing the philosophies, concepts and tools of TQM and the Clinton Mills Mission Statement. To accomplish this, each department is developing a Quality First Action Plan (QFAP) which will provide goals and timetables for implementation. Some of the concepts being addressed are culture and environment, systems thinking, leverage, continuous improvement, customer/supplier relationships, paradigms, key measures, operational definitions, design of experiments, the Deming Philosophy, Statistical Process Con trol (SPC), and team work. In the 4th Quarter of 1992 we will be introducing the concept of Cost of Quality in a meaningful way that can be integrated into our QFAP. This will include prevention costs, appraisal costs and failure costs. The Geneva Steering Committee will synthesize the departmental QFAP’s into a complete system. Here, we will be working to: eliminate anything in the organization that creates or maintains divisiveness and barriers; promote activities that create a climate of collaboration and communication; use themes to draw people together; plan processes at a macro and micro level; establish a team effort that involves working together on a win-win basis with all those who influence the work of the enterprise. The accompanying graphs may be helpful in understanding the power of the TQM effort in Geneva. (Continued on Page 3)